Capital Associated Industries, Inc.
  • Winston-Salem, NC, USA
  • Full Time

Piedmont Advantage Credit Union is a member-owned, financial cooperative headquartered in Winston-Salem, NC with over $340 million in assets. The Credit Union serves 43,000 members living across the country and around the world through its nine North Carolina branch locations, an extensive

The Business Support Specialist will provide SQL server, core processing and ancillary application support and development for the Credit Union in a way that will allow us to capitalize on all that our system has to offer. This position will work as part of a cross-functional team to develop/modernize interdepartmental processes through changes in SQL server, core and ancillary systems.


1. Stay informed of current trends affecting the financial services industry including technical advances as it relates to our Core Processing System, SQL Server and other ancillary applications.

2. Establish and maintain an effective relationship with user departments, senior management, and vendors.

3. Ability to listen and understand needs and requests

4. Possess an in-depth knowledge of core processing, SQL Server and ancillary systems

5. Ability to verify and confirm vendor solutions

6. To be capable of, and willing to fully comply with the requirements of the Bank Secrecy Act, The Patriot Act, OFAC and all credit union policies and procedures relating to or arising from these laws and applicable government regulations

Knowledge and Skills:

Two years to five years of similar or related experience.

Education B.A. or B.S. degree in Computer Science, Information Systems, Math or Business

Interpersonal Skills A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others.

Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.

Other Skills Extensive knowledge and experience in administration, programming and daily operations and support of Microsoft SQL Server 2008 and/or 2014 including DTS, SQL Mail, Administration of SQL Jobs, backup and recovery, stored procedures, user defined functions, data modeling, etc. Utilizes dynamic skills of Crystal enterprise reporting and SQL Server reporting both in SSIS and SSRS to efficiently produce Credit Union reporting.

Ability to work independently, with strong analytical and logical skills. Proven problem solving experience as applied to the 24/7 operations of an Enterprise System. Demonstrated ability to work in a fast-paced environment under deadline pressure while managing competing priorities.

Capital Associated Industries, Inc.
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