Capital Associated Industries, Inc.
  • Durham, NC, USA
  • Full Time

Cato Research is a full-service contract research and development organization with international resources dedicated to helping pharmaceutical and biotechnology companies efficiently and expeditiously navigate the regulatory approval process in order to bring new drugs, biologics, and medical devices to the people who need them. Cato is a non-laboratory environment.

DUTIES

System administration and responsibilities:

  • Day-to-­day customer support;
  • Set-up and maintenance of Windows Servers (Windows 2012 & 2016); general troubleshooting of all networked devices;
  • Set-up and maintenance of the firewall;
  • Conducting firewall audits;
  • Investigating access methods to highly sensitive data and conducting audits of the same; support division security policy for all aspects of system access;
  • Develop and follow data back-up and recovery policies;
  • Provide accurate and updated information to documentation of supported products; and perform other duties as assigned.
  • Project Manager is responsible for developing and managing technology projects and their cost, time and scope. Responsibilities include project plan, communication plan, allocating tasks and setting milestone.
  • Create & manage project plans
  • Define project schedules, allocate resources and monitor progress
  • Align project objectives with company goals, and make sure project team is clear on objectives
  • Deliver and install technology solutions
  • Help project team with the design and development tasks
  • Manage process of issue identification and resolution
  • Manage risk tracking process
  • Monitor and manage scope
  • Manage all documentation
  • Work multiple projects simultaneously
  • Autonomy
  • Manage IT Projects
  • Manage complex problems/exercise judgment. May determine methods and procedures on new assignments;
  • May supervise lower-level personnel.

QUALIFICATIONS

Required competencies:

  • Three or more years project management experience in I.T.
  • ITIL or ITSM certifications preferred. PMP certifications preferred
  • Detail-oriented
  • Thrives in collaborative environment
  • Good communications skills, with customers, team and stakeholders
  • IT strategy experience
  • Customer-focused mindset
  • Knowledge of related software tools Knowledge of data protocols and networking theory, two or more PC operating systems, and Active Directory concepts.
  • Excellent problem-solving skills.
  • Good written and oral communication skills required.
  • Incumbent is responsible for planning, coordinating, administering, and maintaining on-premises and hybrid-cloud Active Directory environment, as well as managing remote support requests. Experience with IT compliance and management of IT projects is preferred.

Experience:

Minimum of 6 to 8 years of experience with a networked interactive environment in user support or customer support. Experience with IT compliance and management of IT projects is preferred. 

Education:

Requires a B.A./B.S. in a quantitative field, preferably in Management Information Systems or related field and/or appropriate combination of education and experience; Project Management accreditation, desirable

Please note that no acknowledgment of receipt will be sent and only selected candidates will be contacted. Only resumes from candidates that fit the profile for this position will be kept for a period of 6 months. 

Equal Employment Opportunity and Affirmative Action We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Cato Research is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act - ADA. If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 919.361.2285.

Capital Associated Industries, Inc.
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